Privacy Policy
Effective Date: October 28, 2024
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Your privacy is important to us, and we are committed to safeguarding and respecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you engage with our services or interact with us online. By using our services or website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
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We are dedicated to ensuring transparency in handling your information and maintaining the trust you place in us. Whether you are a client, partner, employee, or visitor to our website, your data privacy and security are a top priority.
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Please review this policy carefully, and do not hesitate to contact us if you have any questions or require further information.
What is Personal Information?
This Policy applies to Personal Information collected or used by Proactive HRM Solutions Limited in connection with its Services. "Personal Information" generally means any information that enables us to identify you, directly or indirectly, by reference to an identifier such as your name, identification number, location data, online identifier or one or more factors specific to you. Personal Information can include "Sensitive Personal Information" (particularly sensitive types of Personal Information) and "Pseudonymised Personal Information" (information that does not identify you directly but can be linked to other information that does). Personal Information does not include anonymous information or information that has had the identity of an individual permanently removed. Note that privacy laws apply different definitions to "Personal Information" in various jurisdictions and contexts, and we may therefore need to apply a particular definition in specific circumstances.
Information We Collect
​We may collect various types of information to provide you with high-quality services:
Personal Information
Name, address, phone number, email address, job title, employer information, and other identifiable information.
Professional Information
Employment history, educational background, skills, and certifications.
Financial Information
Payment details, tax information, and accounting data for billing or regulatory compliance.
Website Usage Data
IP address, browser type, operating system, and browsing behavior to enhance our website experience.
Communication Data
Records of any interactions with us, including emails, phone calls, and in-person meetings.
How We Collect Personal Information
As described further below, we may receive Personal information through many aspects of our online and offline Services, and we may collect such information about you by various means, including:
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Directly from you, both online (e.g., our websites, email) and offline (e.g., phone);
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From your employer
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From other third party sources and social media platforms that you may use to engage with us;
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From event coordinators, sponsors or other third parties we work with; and
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By combining information from different sources, including online and offline data.
How We Use Your Information
We use the information we collect to:
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Provide and improve our HR, consulting, and training services.
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Process transactions and communicate with you regarding services or support.
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Comply with legal and regulatory obligations.
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Send you updates on services, newsletters, and marketing materials (with your consent).
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Performance of our obligations arising from your membership, Exchange Visitor sponsorship, and any other agreement entered into between you and us, or between your employer and us;
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To update, renew and manage memberships and certifications as required;
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To provide you with information, products and services you request from us;
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To arrange and deliver conferences, events and programming relevant to your job and subjects of interest;
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To respond to your questions and provide related membership or customer services;
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To conduct internal analytics to enhance our services and tailor the content that we display to you in our Services and communications, including member benefits, special offers, advertising and other opportunities and information that we believe may be of interest to you;
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For our business purposes, such as data analysis, audits, developing new products and features, enhancing our website, improving our products and services, identifying usage trends, and determining the effectiveness of our promotional campaigns;
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To notify you about changes to your membership or related services or to ask you to provide feedback;
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To enable you to partake in a prize draw, competition or complete a survey;
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To administer and protect our business and websites (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data);
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For those who apply for employment with Proactive HRM Solutions Limited, to process your employment application, including background checks and education and employment verification, as applicable;
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To comply with all applicable laws, legal processes and industry standards, our policies and our contractual rights; and
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For any other purpose specified at the point of collection or as described in your express authorization.
We may use and disclose non-personal, non-individual statistics or demographic information in a de-identified or aggregate form without restriction.
How We Share Your Information
We may share your personal information in the following circumstances:
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With Service Providers: We engage third-party providers to assist with delivering services. These providers are contractually bound to protect your data.
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For Legal Requirements: We may disclose your information to comply with laws, regulations, or legal proceedings.
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Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of the business assets.
How We May Share Information With Third Parties
​Proactive HRM Solutions Limited will not disclose your Personal Information to third parties without your consent except as described below:
Third Party Disclosures
When you provide Personal Information through the Services for a particular service, product or promotion, such as when registering for a Proactive HRM Solutions Limited’s courses, Services with business partners, Proactive HRM Solutions Limited may sell or share certain limited information (e.g., title, contact information) derived from such registrations with third parties (e.g., event sponsors), who may contact you directly regarding their products and services;
When you join or renew membership with Proactive HRM Solutions Limited, your contact information may be shared with other Proactive HRM Solutions Limited team members, such as through directory listings;
We may disclose information about you: (i) if we are required to do so by law or legal process; (ii) when we believe disclosure is necessary to prevent harm or financial loss; (iii) in connection with an investigation of suspected or actual fraudulent or illegal activity; or (iv) under exigent circumstances to protect the personal safety of our staff, other Proactive HRM Solutions Limited members, or the public; and
We reserve the right to transfer the information that we maintain in the event of a contemplated or actual sale or transfer of all or a relevant portion of our business or assets. If such an event occurs, we will make reasonable efforts to direct the recipient to use your Personal Information in a manner that is consistent with this Policy.
Service Providers
We may share your information as permitted by law, including, for example, with legal affiliates and service providers that we believe need the information to perform a technology, business, or other professional function for us (examples include IT services, maintenance and hosting of our Services, event facilitators, marketing partners, payment processors, and other service providers). We provide such vendors with information so that they can perform their required functions on our behalf, in accordance with this Privacy Policy and applicable law.
Proactive HRM Solutions Limited Research
If you participate in Proactive HRM Solutions Limited research activities or apply to participate in the Proactive HRM Solutions Limited Research Panel, Proactive HRM Solutions Limited may disclose such Personal Information as necessary to process your application (if applicable), to allow you to participate in the research or the Proactive HRM Solutions Limited Research Panel, or as otherwise instructed by you. We may share survey results with third parties in a de-identified or aggregate form. In some cases, Proactive HRM Solutions Limited may publish demographic information gathered in the course of the research, but only in an aggregated and/or anonymized form for the purpose of reporting on the demographics of one or more participant groups or where otherwise relevant to the research results.
Employer Sponsored Programs
If you participate in Proactive HRM Solutions Limited courses or programs purchased by your employer, certain Personal Information relating to those programs may be disclosed to your employer and thereafter subject to your employer’s own privacy policy.
In some instances individuals may receive products or services paid for by a government employer, in which case a record of any such transaction may be available for public access pursuant to applicable law (such as the Florida Public Records Act), and Proactive HRM Solutions Limited will share such information pursuant to those laws.
Proactive HRM Solutions Limited Job Applicants
Information provided in an application for employment with Proactive HRM Solutions Limited may be disclosed as reasonably necessary to verify past education and employment qualifications, perform background checks and as otherwise required by law or Proactive HRM Solutions Limited policy.
Sensitive Personal Information
Proactive HRM Solutions Limited does not disclose sensitive Personal Information such as passcodes, social security numbers, credit card numbers, felony conviction information, or health information except as necessary to complete transactions requested by you, to process employment applications, or to comply with legal obligations, all under availability confidentiality and security protections.
Disclosures For Proactive HRM Solutions’ Training Institute Certification
If you participate in any Proactive HRM Solutions’ credential or certificate course, then in addition to the general uses of information described above, Proactive HRM Solutions Limited (and/or its relevant vendors) may use and disclose Personal Information, certification exam performance information, and/or assessment information for specific purposes relevant to the Proactive HRM Solutions Limited credential or certificate, including:
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Listing all individuals who have achieved a Proactive HRM Solutions Limited certification in the public Proactive HRM Solutions Training Institute Online Certified Directory (subject to your privacy preferences);
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Sending notifications/reminders on the status of certification or other credential or certificate, information on professional development and recertification opportunities, and other news and communications of interest to the certified community or those holding any other Proactive HRM Solutions Limited’s credential or certificate;
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The scheduling and administration of exams;
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The preparation, review, updating, validation, accreditation and/or administration of the exams and exam preparation materials; and
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Publishing information regarding a candidate/certificant/credential-holder/certificate-holder against whom disciplinary action has been taken and the reason for that action.
However, Proactive HRM Solutions Limited will as a general matter not share a candidate's/certificant's/credential-holder’s/certificate-holder's Personal Information, certification exam performance information, or assessment information related to any other Proactive HRM Solutions Limited credential or certificate as follows:
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Proactive HRM Solutions Limited will not share the names of candidates who do not pass the exam with the general public;
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Proactive HRM Solutions Limited will not share information about an examinee's performance on individual exam items with any third party person or entity; and
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Proactive HRM Solutions Limited will not disclose Personal Information related to requests for reasonable accommodation under the ADA, or under similar non-US state requirements, other than as reasonably necessary to review and/or provide that accommodation.
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Proactive HRM Solutions Limited may disclose information as reasonably necessary for: the administration of exams and exam programs (e.g., to communicate ADA accommodations to exam testing centers); to comply with laws, regulations, court orders or other legal process; and in connection with the preparation, review, updating, validation, accreditation and/or administration of the exam or exam preparation materials.
Proactive HRM Solutions Limited Subsidiaries
We may exchange Personal Information with our subsidiaries Proactive HRM Solutions Limited Liability Company, INSIGHTS Magazine, Proactive HRM Solutions Training Institute subject to the terms of this Privacy Policy.
Security and Retention of Personal Information
We maintain reasonable security safeguards designed to protect information about our website visitors in our possession and control, and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, we cannot ensure the security of any information that you transmit to us, or guarantee that this information will not be accessed, disclosed, altered, or destroyed. We will make any legally required disclosures in the event of any compromise of Personal Information. To the extent the law allows us to provide such notification via email or conspicuous posting on the Services, you agree to accept notice in that form.
You are ultimately responsible for the security of your Proactive HRM Solutions Limited login credentials. You may not share your Proactive HRM Solutions Limited login credentials with colleagues or friends so they can access content or features that are restricted to Proactive HRM Solutions Limited members only. You should log out of your browser at the end of each computer session to ensure that others cannot access your Personal Information and correspondence, especially if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.
We apply a general rule of keeping Personal Information only for as long as required to fulfill the purposes for which it was collected including (i) to provide you with our Services, such as to maintain account profiles while active and after termination for the purposes described above, and (ii) as reasonably as necessary for legal, tax and accounting requirements, or if required to do so by a legal process, legal authority, or other governmental entity having authority to make the request, for so long as required.
General Rights
We offer you certain choices about what information we collect from you, how we use and disclose the information, and how we communicate with you.
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Accessing and Correcting your Personal Information. If you are a Proactive HRM Solutions Limited member or otherwise have an account with us, you can generally access or correct your information by logging in to your account. If you are unable to do so you, can make a request by contacting Proactive HRM Solutions Limited as directed below.
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Opting-Out of Marketing Emails: From time to time, we may contact you via email or through other channels for the purpose of providing announcements, promotional information and/or other general communication. In order to improve our Services, we may be notified when you open an email from us or click on a link therein. You may choose not to receive marketing emails from us by clicking on the unsubscribe link in the marketing emails you receive from us. Even if you opt out of receiving such communications, we may continue sending you non-marketing email communications, such as administrative or transaction alerts, or information about changes to our terms of service.
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Cookies: As noted above, our Services allows users to opt-out of certain third party cookies. In addition, web browsers may offer users the ability to disable receiving certain types of cookies; however, if cookies are disabled, some features or functionality of our Services may not function correctly.
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Targeted Advertising: As noted above, we may work with advertising partners who collect information about your online activities and provide you with choices regarding the use of your browsing behavior for purposes of targeted advertising. Popular advertising services you may opt out of include Google, the Network Advertising Initiative and Digital Advertising Alliance.
Depending on your location and applicable data protection laws, you may have the following rights:
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Access: Request access to your personal data and obtain a copy.
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Correction: Request correction of any inaccurate or incomplete data.
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Deletion: Request deletion of your personal information, where applicable.
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Objection and Restriction: Request to limit or object to the processing of your personal data.
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Data Portability: Receive a copy of your personal data in a structured, machine-readable format.
To exercise these rights, please contact us using the contact details provided below.
International Data Transfers
As an international HR and consulting firm, your data may be transferred to or stored outside your country of residence. We ensure that data protection standards are upheld in line with applicable privacy regulations when transferring personal information internationally.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website performance, and deliver targeted advertising. You may manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or industry standards. Any updates will be posted on our website with the revised effective date.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Proactive HRM Solutions Limited
Location: Saint Lucia, OECS Member States, USA
Email: admin@proactivehrmsolutions.com